Let's Connect

Exclusive Real Estate Investor Program

We think the best rental operators deserve the most preferred pricing.

Citadel's real estate program is built for serious investors with meaningful rental portfolios. 

We support the investors who deliver a quality rental experience and make major cap-ex improvements. We reward that discipline with custom underwriting and pricing. 

For the insurance professionals placing large dwelling schedules, we craft an exclusive underwriting solution across all 50 states. 

Offer insurance that scales with the rental portfolio, not a stack of policies rebuilt every renewal.

Appetite Overview

Ability to write any size portfolio with any number of locations 

Portfolio Level

Focused on high quality preferred operators
No limit on portfolio TIV or number of locations
A human underwriter with binding authority and creative referral capabilities for additional capacity
Customized rating and underwriting decisions on apartment complexes when part of a larger portfolio
Commercial forms for serious investors needing quality asset and operational protection
Active in all 50 states & DC
Flexibility to offer package, monoline property, or monoline general liability
Ability to have various named insured entities and loss payee structures

Location Level

Apartment complexes: 20 units or less per location
Dwellings: single family, duplex, triplex, and quadplex
Walls-in condominium units and townhome units
Mixed use designed for light retail or office occupancy
Aggressive pricing on newer construction
Ability to custom underwrite any age of construction with documented system updates
Renovations: short duration cosmetic or structural projects as property is prepared to rent
Vacancy: short duration between tenants, real estate closings, or dwellings being held for sale
Solutions for both short and long term rentals

Coverage Details

  • Simplified human-led underwriting using sound judgement
  • Coastal CAT solutions: Tier 1 and Tier 2  wind capabilities
  • General Liability: $1M/$2M,  $2M/$4M, and more
  • BPP: up to $100K
  • IM: up to $750K
  • Property deductibles $2,500 - $25,000
  • Multiple coinsurance and loss settlement options
  • Low minimum premium: $5K for package
  • Risk purchasing groups or master policies available with $5M+ GWP

Highlighted Wins

Ineligible Risks


        • Distressed properties, deferred maintenance, or general disrepair
        • Properties over 25 years old without ANY major system replacement: roof, electrical, plumbing, and HVAC
        • Properties over 50 years old without ALL system replacements - need specific year of full gut rehab
        • Occupancy Types: Section 8 housing, student housing, single room occupancy, shared living, or house sharing
        • Named Insureds: master community associations or Real Estate Investment Trusts (REITs)
        • Construction Types: manufactured or mobile homes
        • Mixed use with convenience stores, grocery stores, restaurants, or bars
        • Long term vacant properties or long term renovations / builder's risk

How To Submit


We are designed for high quality real estate investors with a substantial portfolio of investment properties

For clearance, we require a detailed SOV with COPE data, signed supplemental application, and loss runs

Minimum COPE information: coverages, limits, and deductibles requested, occupancy, construction type, original construction year, specific years of roof, plumbing, electrical, and HVAC replacement

While an SOV is preferred, ACORDs 125, 126, and 140 can also be submitted in lieu of a detailed SOV

Schedule: Live SOV Review
Email: Full Submission

Contact Us

Neil Cronkrite

Director of Business Development

ncronkrite@citadelus.com
(385) 417-3035

Let's Connect